1. Information We Collect
We may collect the following information:
- Full Name
- Mobile Number
- Email Address
- Date of Birth (if required)
- Address
- Government-issued ID details (only when required for verification)
- Bank account details (only if required for specific financial services)
- Device information, IP address, browser type, and usage data
- Any information you voluntarily provide through forms or customer support
2. How We Use Your Information
We use your information to:
- Create and manage your account.
- Verify your identity where required.
- Provide our services and respond to your requests.
- Process payments securely through authorized payment gateway providers.
- Send transaction confirmations and service-related notifications.
- Improve our website, services, and user experience.
- Prevent fraud, misuse, and unauthorized activities.
- Comply with applicable legal and regulatory requirements.
3. Payment Information
Online payments made through our website are processed by secure third-party payment gateway providers.
TrueMoney does not store your complete debit card, credit card, UPI PIN, CVV, or internet banking credentials on its servers.
Payment information is processed securely by the payment gateway in accordance with applicable security standards.
4. Sharing of Information
We do not sell or rent your personal information.
We may share your information only with:
- Payment gateway providers for processing transactions.
- Banking or financial partners when required for requested services.
- Identity verification or KYC service providers (where applicable).
- Technology and cloud service providers supporting our platform.
- Government authorities or law enforcement agencies when required by law.
5. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information, no internet transmission or electronic storage method is completely secure.
6. Cookies
Our website may use cookies and similar technologies to:
- Maintain user sessions.
- Improve website performance.
- Remember user preferences.
- Analyze website traffic and usage patterns.
You may disable cookies through your browser settings, although some features may not function properly.
7. Your Rights
You may:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of information where legally permissible.
- Withdraw consent where applicable.
- Contact us regarding any privacy-related concerns.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
9. Children's Privacy
Our services are not intended for individuals below the age permitted under applicable laws. We do not knowingly collect personal information from children.
10. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised effective date.
11. Contact Us
For any questions regarding this Privacy Policy or your personal information, please contact us:
TrueLoan
Email: info@smartglobalsolutions.in
Phone: +91-91592 99444 +91-9047099444
Address: Smart Global Solutions, Coimbatore, Tamil Nadu, India.